Derek Gaunt is an accomplished trainer and negotiations coach for the Black Swan Group. He has over 17 years of experience in providing negotiations and leadership training to corporate, government and law enforcement personnel.

A 29-year law enforcement veteran, the majority of Derek's career was spent as a member and leader of hostage negotiations teams. He is one of the most respected hostage negotiations leaders in the Washington DC, metropolitan area. Derek has conducted leadership training around the world; teaching leaders how to apply hostage negotiations practices and principles to their world.

A Gallup study found that 50% of resigning employees did so "to get away from their manager...." The ones who don't quit become disengaged; creating a negative work environment costing U.S. companies billions in lost productivity each year.

Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate Tactical Empathy to create a more productive environment. This book introduces readers to the fundamentals of Hostage Negotiator-Leadership (HNL) which has, as its foundation, Tactical Empathy. Inside, you'll learn 12 simple-to-execute skills that, if applied immediately, will have you operating at a level higher than most.

Ego, Authority, Failure was written for leaders who want actionable techniques to build trust-based influence in order to motivate and inspire. It is also shares cautionary tales for those in denial about the damage their ego and authority has on their organization.

Available on Amazon